Kraken Technologies

The advanced operating system for utilities

Kraken integrates with all parts of the utilities system. From renewable generation to supplying customers.

Our single operating system helps world-leading businesses across the industry do everything from managing and optimizing energy resources, to delivering excellent customer experiences at a lower cost.

5000MWof contracted capacity

30 MILLIONcustomer accounts

16 COUNTRIEShome to Kraken

30+ MIGRATIONSfrom legacy systems

Inquire now

$300 Million saved

40% Reduction in costs to serve

5* Customer service

A modern platform that has the ability to remain flexible and agile, a partner that we are confident to move forward with.
Transformation Director, Large Asian Utility

The all-in-one operating system

Wind Turbine

For generation

Manage, control and optimize everything from large-scale generation to smart-home devices — including batteries, electric vehicles (EVs) and home solar panels.

Kraken improves asset revenue and provides the integration and data required to build smart innovative consumer products.

Support user

For supply

1 platform with all the information and tools your team needs to solve any customer problem, and deliver excellent customer experiences.

That includes a customer information system (CIS), billing, meter data management, customer relationship management (CRM), customer interaction and AI-powered communication and automation.

Inquire now

Powered by KRAKEN

Developing new products and responding to industry and regulatory changes has never been easier.

SmartFlex logo


A smart tariff available in the US, UK and New Zealand that optimizes connected home devices to operate at the cheapest greenest times, saving customers money and helping to balance the grid.

E.ON Next logo

E.ON Next - Energy Bills Support Scheme

The UK government gave customers £400 credit towards their bills. Kraken enabled the implementation of EBSS for UK utilities in less than a month, meaning E.ON Next were the first in the market to offer it to their customers during the energy crisis.

Good Energy logo

Good Energy - Zap flash tariff

A smart time-of-use tariff that enables EV drivers to charge their car for free when the grid is at its greenest.

SmartFlex logo

Octopus Fan Club

Customers living within the same area as a wind turbine get up to 50% off their electricity bill when it's windy and the turbine is generating electricity.

In our old platform it would take 1 or 2 years to add a new tariff. In Kraken, an easy change takes 3 days, and a complex solution is completed in a week by 2 employees.
CEO, Tokyo Gas

Reliable migrations

We have a trusted and flawless record with migrations.

Origin logo



customers migrated

$170M savings



Origin Net Promoter Score
E.ON Next logo



customers migrated from 17 platforms

$250M loss


$150M profit


Our key decision criteria was proven migration experience, no other modern platforms could match Kraken. In the end it was an easy decision for us.
Transformation Director, EDF UK

Trusted Globally

Flag of United KingdomFlag of JapanFlag of USAFlag of SpainFlag of New ZealandFlag of ItalyFlag of CanadaFlag of PortugalFlag of TurkeyFlag of SloveniaFlag of BelgiumFlag of GreeceFlag of FranceFlag of AustraliaFlag of GermanyFlag of Switzerland
Logo of Tokyo GasLogo of EDFLogo of Octopus EnergyLogo of OriginLogo of E.ON

Tokyo Gas + Kraken - Launching a product in just 6 months

Awards and Media

Canary media article preview
“The software platform that utilities needed”
— Julian Spector, Canary Media

The clean-energy retailer is both serving and disrupting the utility sector — selling software, renewable power, smart home energy devices and more.

Read more
UK Business Tech Awards logo

Best use of Innovation

Utility Week Awards logo

Utility partner of the year

British Excellence Awards logo

Technology Innovation

UK Business and Innovation Awards logo

Best use of technology

British data awards logo

Large company of the year

Technology Fast 50 awards logo

#1 Environmental Technology business