The advanced operating system for utilities
Kraken integrates with all parts of the utilities system. From renewable generation to supplying customers.
Our single operating system helps world-leading businesses across the industry do everything from managing and optimizing energy resources, to delivering excellent customer experiences at a lower cost.
5000MWof contracted capacity
30 MILLIONcustomer accounts
16 COUNTRIEShome to Kraken
30+ MIGRATIONSfrom legacy systems
$300 Million saved
40% Reduction in costs to serve
5* Customer service
Powered by KRAKEN
Developing new products and responding to industry and regulatory changes has never been easier.
A smart tariff available in the US, UK and New Zealand that optimizes connected home devices to operate at the cheapest greenest times, saving customers money and helping to balance the grid.
E.ON Next - Energy Bills Support Scheme
The UK government gave customers £400 credit towards their bills. Kraken enabled the implementation of EBSS for UK utilities in less than a month, meaning E.ON Next were the first in the market to offer it to their customers during the energy crisis.
Good Energy - Zap flash tariff
A smart time-of-use tariff that enables EV drivers to charge their car for free when the grid is at its greenest.
Octopus Fan Club
Customers living within the same area as a wind turbine get up to 50% off their electricity bill when it's windy and the turbine is generating electricity.
We have a trusted and flawless record with migrations.
IN JUST UNDER 2 YEARS
(12 MONTH AVERAGE)
IN 2 YEARS
customers migrated from 17 platforms
TRUST PILOT RATINGto
Tokyo Gas + Kraken - Launching a product in just 6 months
Awards and Media
“The software platform that utilities needed”
The clean-energy retailer is both serving and disrupting the utility sector — selling software, renewable power, smart home energy devices and more.Read more
Top 1% of all software assessed
Best use of Innovation
Utility partner of the year
Best use of technology
Large company of the year
#1 Environmental Technology business