Delivering transformationfor utilities worldwide.

Deliveringtransformationfor utilities worldwide.

Help your energy business thrive with tech your team will thank you for

What we do

90m+

Customer accounts

in 15+

countries

85%

Client Net Promoter Score

Up to 15GWh

of energy managed daily

With Kraken, even during migration, we've been able to create and launch more innovative new products to help customers in the last year, than we have in the last ten.

Richard Hughes, Director of Retail, EDF

Kraken gives you things that alternative products don’t – the capability for the future and for the energy transition, which legacy products just aren't built for in this era

Simon Baker, US Customer CIO, National Grid

We needed a solution that could help us be successful in different countries. Kraken immediately was top of the list in terms of presence around the world.

Mauro Fanfoni, Head of Retail, International Markets, Plenitude

Our clients

Upgrading core experiences for customers and employees

Saving $170 million in cost to serve

Unlocking innovation for 9 million customers

Delivering a customer-first operating model at scale

Rebuilding a growth mindset after migrating 5.8 million customers in just 2 years

White text "nationalgrid" on a white background.

Proving Kraken as the smart choice for vertically integrated utilities

The words "good energy" in white text on a dark background.

Boosting customer service with Utility-Grade AI

Making universal smart meters a reality

Accelerating product deployment

Unlocking smart, flexible energy for every household

Powering international growth

Helping Field Ops teams work smarter, not harder

Stay fit for the future with AI

Our flexible operating system means you can embrace innovation from anywhere, driven by your centralized data, and optimised by our Utility-Grade AI™.

Recognised byRecognised byindustry leadersindustry leaders

"Kraken retains the top spot on the Frost Radar and is arguably the one to beat right now. Its growth in the past few years has been nothing short of exceptional, with more and more utilities from across the US, Europe and Australia opting for the Kraken operating system."

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"Kraken tops the rankings because of its advanced platform functionality that enables both economics- and physics-based optimization use cases for aggregated distributed energy resources, as well as its proven track record and large project portfolio that continues to grow."

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