Transform your field operations

Deliver excellent experiences for your field technicians and customers

Support the growth of low carbon technology

Improve and scale the installation and maintenance of smart home energy assets, including EVs, smart meters, solar, heat pumps and batteries with technology that, streamlines your operations, helps technicians work efficiently and provides a seamless customer experience.

A lightning bolt, representing Kraken’s ability to empower competitive customer utilities

Simplify your field tech

One platform allows for enhanced workforce management, scheduling, service orders, dispatch, contract management, customer service, and integrations into customer operations with Kraken.

A star, symbolizing Kraken’s role as a good customer service platform for utilities

Smarter job planning

Advanced scheduling and route optimization means you can match the right technician to the right job based on skills and location, shortening travel times and improving their experience.

A coin, split in two, showing that Kraken can reduce cost to serve for customer utilities

Boost mobile productivity

Technicians get focused task assignments, access to all job-relevant information and can easily record progress in one place. Helping them complete jobs on site and work more efficiently.

A lightning bolt, representing Kraken’s ability to streamline operations under one platform

Provide a seamless customer experience

With smart scheduling your customers can book their own appointments for a time that suits them, and be kept up-to-date on a jobs progress from booking to completion.

A charging EV, showing Kraken’s ability to champion distributed energy resources (DERs)

Offer excellent customer support

All job information is available to your customer service teams so they have everything they need to offer great service throughout a job.

Abstract connected shapes, symbolizing how Kraken unlocks faster innovation and smart energy
Octopus Energy

Octopus energy used Kraken to build the UK’s first smart EV tariff, Intelligent Octopus

  • Tariff offers the cheapest and greenest EV charging available

  • Over 135k connected electric vehicles or EV charging points

  • 24% monthly growth since launch

Discover more

Get in touch to find out more about how Kraken can help.

Kraken is an all-in-one, smart operating system automating much of the energy supply chain to allow outstanding service and efficiency as the world transitions to a decentralized, decarbonized energy system.

Kraken Technologies Limited is a company registered in England and Wales. Registered number: 12014731.
Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN.

Octopus Energy Group is a global energy tech pioneer, launched in 2016 to use technology to unlock a customer focused and affordable green energy revolution.