Utilities, upgraded

Kraken is the world’s only proven end-to-end platform for utilities

See how Kraken can help you

Transforming the sector

Kraken manages over 50 million customer accounts, more than 50 GW of power – from off-shore wind to grid-scale batteries – and over 300,000 consumer devices such as electric cars and charging stations.

In the utilities sector, our technology has driven a 30-fold increase in new product innovations for our partners, helped them top consumer rankings and save hundreds of millions of dollars in operational costs.

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50m+

customer accounts

27 Countries

are home to Kraken

300k+

connected devices

50GW+

contracted power

Support for all utilities

Distribution utilities

Distribution utilities

Embrace customer expectations and champion the increase in distributed energy resources (DERs) in a way that supports the network

Customer utilities in the form of a star

Customer utilities

Provide excellent customer experiences at a lower cost and easily develop innovative new smart products

Offshore wind on the ocean on a rainy day

Water utilities

Consolidate your technology so everything works seamlessly together, making operations more efficient and innovation easier.

Improve the customer experience

Consolidate everything into a single platform, so service teams have all the tools they need to solve any customer problem. This enables more efficient ways of working meaning happier customers and happier teams.

Streamline your customer operations >

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40%

Reduction in cost to serve

5*

Customer service ratings

40+

Migrations

100%

Migrations on time and on budget

Embrace the connected home

Connect to, and optimize distributed energy resources (DERs), including electric vehicles (EVs) and home solar, making it easy to build smart products and tariffs that are great for end customers, and the grid.

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See how Kraken is helping create homes with no energy bills

Get more from renewable generation

Increase revenue from large-scale generation with improved asset management and optimized output based on grid demand.

Optimize your grid scale assets >

Wind turbines, representing Kraken's renewable energy portfolio management

Increase grid visibility

Get real-time data on grid performance to support network maintenance and demand management.

Improve grid management >

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Upgrade the network

Streamline field operations to effectively manage installations and maintenance on the network.

Transform your field operations>

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Lead the energy transition

Combine Kraken’s capabilities to improve operations, increase agility and innovate across the network in a way that’s easier than ever before.

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Learn how businesses around the world use Kraken

octopus-energy-logo-text

Using Kraken to innovate across the energy system

Read more

A logo for Origin

Reducing cost to serve and improving service scores

Read more

A logo for EON energy

Migrating to Kraken from 8 separate legacy platforms

Read more

Kraken is an all-in-one, smart operating system automating much of the energy supply chain to allow outstanding service and efficiency as the world transitions to a decentralized, decarbonized energy system.

Kraken Technologies Limited is a company registered in England and Wales. Registered number: 12014731.
Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN.

Octopus Energy Group is a global energy tech pioneer, launched in 2016 to use technology to unlock a customer focused and affordable green energy revolution.