The most-loved operating system for energy, levelling up the industry from source to supply

Equip your business with world-leading tech, built just for utilities. Give your teams the right tools, the latest information – and the freedom to act on it.

Our AI-powered products support the whole industry

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Customer management

For happier customers, happier teams, and lower operating costs.

  • Deliver stellar service more efficiently
  • Control the journey from billing to cash
  • Build and scale new products, fast
Customer management

40%

Reduction in cost to serve

90m+

Customer accounts

Asset optimization

Open new revenue streams by delivering flexibility at scale.

  • Predict and manage demand on the grid
  • Optimize DER charging
  • Reward customers with smarter tariffs
Asset optimization

Up to 4.2GWh

of energy managed daily

500,000+

devices controlled

Field management

Switch to a single platform to save time on the road and deliver brilliant service.

  • Schedule and route jobs automatically
  • Help engineers prepare and report progress 
  • Keep customers in the loop
Field management

Up to 99%

Customer happiness score

Up to 91%

First-time fix rate

Network & distribution management

Bring clean data and settlement flows together for the full picture.

  • Visualize end-to-end transactions
  • Boost operations by bringing data together
  • Adapt faster to regulatory change
Network & distribution management

20+

Legacy systems replaced

Generation asset optimization

Improve efficiencies and boost financial returns for every asset.

  • Manage grid-scale assets and operations 
  • Easily report on asset health and finances
  • Optimize trading in real time
Generation asset optimization

4GW+

of generation flexibility

in 6+

countries

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Transform one aspect of your business or your whole energy ecosystem 

with a toolkit of products that work together seamlessly. Each one is enriched by:

A foundation of data all in one place

A core layer of Utility-Grade AI

Software updates every 10 minutes

[Kraken] has created a whole new way of working for us – it means we can work from one single source of truth. It’s completely changed our whole operation.

Beth Wainwright, Utilisation & National Alignment Manager, Octopus Energy Services

Stay open to new opportunities

The energy world moves fast. Easily create, test and share your own products supported by Kraken's flexible platform and easy configuration tools.

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Switch your tech easily

Upgrade without the upheaval – we have a track record for successful, stress-free migrations.

More on our migrations process

With Kraken, even during migration, we've been able to create and launch more innovative new products to help customers in the last year, than we have in the last ten.

Richard Hughes, Director of Retail, EDF

This is energy tech, built by energy experts.

See Krakenin action