Freeing energy distributors to innovate with confidence
Sharpen up your business operations with a single, purpose-built platform
Bring all your data together
Join the dots on meter, asset, standing, billing and customer data
Stop working in silos
Replace lots of disparate systems with one integrated platform
Get agile for the future
Respond faster to network, market and regulatory changes
This partnership is an incredible opportunity to build industry-leading software solutions with a global technology leader that can benefit customers across the distribution sector.
John Cleland, CEO of Essential Energy
We believe in more flexible, resilient and sustainable energy networks
Transform your business ops and orchestrate the real-time flexibility the energy transition demands. Our Utility-Grade AI can help you achieve cleaner data, sharper service and faster workflows from the get-go.
Our platform replaces up to 30 siloed and static legacy systems to help you streamline operations, unify data and deliver more transparent network experiences – all while strengthening relationships between suppliers and their customers.
Kraken in action
Standing, meter, and consumption data together in one platform – clean, connected, and ready for action.
Unlock dynamic network intelligence
Transform your business by unifying data, automating meter operations, and harnessing live insights from every connected device.
Create a single source of truth by bringing all standing data, meter details, and consumption records together across the entire Meter-to-Cash cycle.
Cut operational delays with remote diagnostics, updates, and field jobs that streamline every aspect of meter management.
Turn connected data into action with real-time insights from smart meters, EVs, solar, and heat pumps to power smarter network decisions.
Simplify data and billing flows
Empower your operations with trustworthy data that drives accurate billing, seamless market transactions, and meaningful innovation.
Take control of settlement data flows and produce high-quality, audit-ready data for market and regulatory reporting.
Validate and publish data faster with a centralised system and consistent metered and un-metered datasets.
Protect financial integrity by automating complex market reconciliations, resolving disputes faster, and eliminating data mismatches before they impact settlement.
Build trust through consistent customer service
Strengthen relationships across the energy ecosystem with AI-powered communications, proactive contact, and transparent, efficient service.
Stay consistent (and consistently good) across all inbound and outbound channels with AI tools like Magic Ink.
Automate your outreach to engage customers proactively – from debt prevention to post-payment updates.
Reduce inbound pressure and speed up resolutions with proactive alerts and complaint tools that deliver positive (and auditable) outcomes, fast.
Boost your team’s speed and autonomy
Get more efficient with an agile platform that replaces legacy tech, connects every process, and encourages smarter operational decisions every day.
Consolidate all B2B and market transactions through a single, secure digital gateway for fair and compliant access.
Help your team protect vulnerable people with streamlined record management, safety controls, and regulatory assurance for priority customers
Create, trigger, and manage complex workflows – from tariff changes to connection updates – all on one screen.
Pick a proven platform
Kraken processes more than 15bn data points every day
Migrate with confidence
We have a 100% migration success rate
Stay updated effortlessly
We deploy updates to every client every 10 minutes
Get in touch
Book a 30-minute demo to see how we’re helping energy distributors turn into true system operators.
