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E.ON Next

7.9 million meterpoints migrated from 17 platforms in just 2 years

E.ON Next is a retail energy supplier providing 100% renewable electricity to millions of businesses and households across the UK.

About the partnership

Within a year, with unprecedented challenges of the COVID-19 pandemic, Kraken and E.ON's partnership delivered outstanding business impact and benefits at speed and scale.

Kraken delivered a new lean, sustainable business model that has gone from £150 million loss to £250 million profit in record time.

After adopting Kraken, within 12 months, E.ON Next earned an “excellent” 4.4-star rating on Trustpilot and migrated 9 million meters in 2 years from 17 different platforms.

This must be the largest and fastest customer migration ever undertaken in the UK, and the fact we’ve achieved such success during a global pandemic and whilst delivering ‘Excellent’ customer satisfaction scores is a massive achievement.

Mike Lewis, E.ON UK Chief Executive